FAQ
Is Devopness Free?
All Devopness users and teams get FREE FOREVER access to manage a limited number of projects, environments and resources in any supported cloud provider, and can also deploy application code from git repositories hosted in any supported source provider.
All your projects can have teams and users collaborating on it, for FREE.
When your projects grow you may need more deployment options, security controls and collaboration features that may require upgrading to a paid plan.
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What Devopness users pay for?
You pay for action steps that Devopness executes for you.
As an action running a pipeline can have a variable number of steps, Devopness will charge you by consuming one credit for each action step executed.
Paid plans also differ in the number of premium features available to increase your team's productivity.
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How do I pay?
You can pay inside the Devopness web app.
For detailed instructions, see:
What are actions and action steps?
An “action” is the execution of a pipeline.
As in our daily routine of managing software projects we need to “take an action” to fix or improve something, that’s exactly what Devopness does for you and your team.
Devopness creates an “action” every time you need to run a pipeline to perform single-step or multi-step operations on resources in your project environments.
Each step in a pipeline becomes an action step, that is then executed by Devopness according to how a pipeline was configured at that point in time.
For your convenience, each action step output log is made available for you in Devopness action details view.
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What are credits?
Credit is the unit used to pay for each action step Devopness executes for you when running pipelines in your project environments.
How are credits used by Devopness?
As an action running a pipeline can have a variable number of steps, Devopness will charge the project owner by consuming one credit for each action step completed.
For example: If an active subscription includes 100 credits and an action is created to run a pipeline with 5 steps, that action will consume 5 credits from the account of the project owner.
After the action is finished, 95 credits will remain available to be used in any project owned by the same user account.
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Am I charged for failed and skipped action steps?
No. Devopness only consumes credits for successfully completed steps.
While an action step in pending, waiting, queued or in progress status, no credit is consumed from your subscription balance.
Also, when steps are not successfully completed for being skipped or have failed Devopness will not charge you for that action step.
Are my credits used when contributing to someone else's project?
No. Only the owner of a project is charged for action steps in their projects.
How can I see how many credits I have and how many I used?
You can see your total and remaining credits by accessing Billing and Plans in your Devopness profile.
For detailed instructions, see:
What happens when I run out of credits?
If you run out of credits you can keep using Devopness to manage your environment resources and all features on your paid plans will remain accessible.
However, new actions will still be created with status failed.
Those actions will not be executed and you will see the error message below:
Insufficient credits to run this action
When that happens, you can fix the error by adding more credits to your account.
For more information, see:
How do I add credits to my account?
To add credits to your account, Upgrade your Devopness Subscription.
When is my subscription renewed?
Monthly. The exact date may vary as months have different number of days. We currently renew subscriptions every 30 days from the day an account subscription was updated, upgraded or downgraded
What happens if my subscription cannot be renewed?
Subscriptions are renewed automatically on their expiry date, using your chosen payment method.
If for some reason your subscription could not be renewed, the current subscription will be canceled.
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How do I cancel my subscription?
Subscriptions on Devopness are for an indefinite term, unless you unsubscribe.
Upon cancellation, your subscription will remain active and its credits can be used until the end of the current paid term.
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What happens after my subscription is canceled?
When your subscription is canceled you’ll still be able to use your subscription exclusive features and remaining credits for the time you’ve already paid for.
For example, if you buy a monthly subscription on January 10 and decide to cancel it on January 20:
- You’ll have access to the subscription features and credits until February 9 (30 days after initial purchase);
- You won’t be charged another monthly subscription on February 9.
A few things will happen:
- Your subscription will be downgraded to the FREE plan;
- You can still access action details and action steps output logs, but limited to actions created in the last 24 hours;
- In environments using custom Roles in their Memberships, the membership will be updated to use the role “Read”, converting all users to read-only users.
But don’t worry: your data will not be lost and your configurations, including team membership roles, will be restored once you update your payment methods and upgrade again to a paid plan.